We launched GirlBuys.co.za on 30th July 2019.
Initially this “About Us Page” was very different.
We told our customers what they could expect from us, but not why we started.
We think it is time to get real…!
We created GirlBuys.co.za because we saw a need to create a safe online trading place in South Africa.
We heard of stories where customers had to collect their item(s) at the Post Office and never knew where to start with tracking their parcels, or not receiving them at all.
We wanted to bring a different approach to Online Shopping and bin the stigma.
We are firstly Customer Service focused.
We pride ourselves on having a personalized approach to online shopping with our customers.
Secondly, GirlBuys does thorough quality control checks to ensure you receive only the highest quality product that you have come to expect from us.
After quality checks have been completed, your item(s) are couriered straight to your door…
If by chance one naughty item has managed to slip through the cracks, we will collect the item from you free of charge.
We ensure hassle free refunds or exchanges for a period of 14days.*
Various options will be discussed on how to proceed. We will either source a better quality product or you will be refunded.
We make each order our priority, so we will track your item(s) for you until you receive it. You can contact us at any time if you need assistance in tracking your item(s) or if you encounter any issues.
Give us a try…!
* t's & c's apply